TRAINEE BANK- FINANCES
French – native language English – speaking, reading, and writing Intermediate level B2
BackOffice – Word, access, Excel power point CEGID, EBP, CIEL, GanttProject
ESOL University of Cambridge 2012-2013Higher National Certificate as SME’S Management Assistant 2010-2013 Bachelor of Science Management 2008-2010 Vocational Education CertificateAccounting 2006-2008
ESOL Examinations University of CAMBRIDGE, United Kingdom 2012-2013 Writing, Reading and Speaking Brevet de technician superior, Metz, France Higher National Certificate - SME’S management assistant 2010-2013 High school general - Robert Schumann, Metz, France Bachelor of Science Management 2010 High School professionally - Jean Victor Poncelet, Metz, France Vocational Education CertificateAccounting 2008
Management Assistant Internship (development of activity) company TD CAR AUTO formation 2 years. First point of contact with the Customer; greeting and welcoming 2010-2012 Processing documents and administration,Redaction of mail Accounting (balance sheets and annual results, seizure of writing in the daily newspaper, creation of payroll and social contributions of declaration) Business Management: inventory management, vehicle sales (commercial gait) Communication policy (market study): creation of advertising and radio ad.
Seller shop United Kingdom Debanhams (6 months) Customer Service. 2013
Receptionist hotel Outlands Weybridge United kingdom (4 months) 2012-2013 Customer reception, Standard Reservation management and Management CLAIM.Assistant manager TD CAR AUTO. (2 years) 2010-2012 Ensuring customer satisfaction High level of command of EPOS software.Company EDF charge of Customer (employs Student 1years and 6 months)
2008-2009 Standard telephone, Responding to disputes Seizure of electricity contract, Updating contracts, making appointments Office processing tray, Redaction mail.
Drive license + car I like playing tennis, visiting historic monuments musé castle....
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